Whether your business needs basic Customer Management System or complete CRM Software for sales process automation, Webfries! a leading provider of Customer Management System in Gurugram has a solution to fit your small business crm needs. Let's suppose if you want to take the maximum juice out from the leads you keep on getting from various channels namely calls/ WhatsApp/ emails/ website/ social media etc.? Each lead can be worth few hundred, thousand dollars. No business deal is generally closed on the first call, it needs proper follow-up before business deal is concluded by the customer. Are you taking care to see if leads are properly managed with in your company and if proper prospecting is done by your Sales Team member?
For such needs and much more, CRM Software is what you need. It does so many things and at such a nominal price points that if you are not using it to the fullest, you are surely losing out some good revenue because of it. So, what Customer Relationship Management Tool (CRM) does? In layman’s language companies are using it to manage and analyze customer interactions and data throughout the customer lifecycle. It helps in overall improvement in the business relationships with customers. If relations are good, it helps in retaining the customers for a longer duration and overall it always gives a benefit in improving the Sales.
CRM systems comprehensively captures the lead like the source from where it comes, their complete contact details, customer facing staff member details, purchasing, interests, history etc. List is very long and we thought to separately list the modules covering what all CRM system can do?
One plus one is Eleven in strong associations, same is the case in Webfries tying up with Apptivo for Customer Relationship Management (CRM) Software. Apptivo’s strengths are un-parallel in developing CRM system which runs on cloud and is a cost-effective solution. Webfries as a channel is taking care of all the leads received in this part of the country, we give demos, training and pick orders on the behalf of Apptivo. All using one and only Customer Management System!!!
Why Webfries for Customer Management System?
CRM is SAAS Based, Highly Secure.
Comprehensive feature list supported.
Solution priced very optimally.
Post-Sales support is our differentiator.
Webfries can arrange demo at your premises at no extra cost to you.
Shout out to Apptivo for their excellent product!! We were looking for ways to strengthen our association with our customers and also not to go even a single new lead unnoticed, Webfries picthed in the CRM solution and we are very happy in using Apptivo. Support from Webfries is also noteworthy.
– Favorz (Facility Management Services Provider)
Common features of CUSTOMER MANAGEMENT SYSTEM include:
- Web-to-lead form
- Email to lead
- CSV import
- Create or remove fields
- Share sections across apps
- Secure sections of fields
- Advanced searches
- Create custom views
- Lead to contact/customer/opportunity
- Contact to customer
- Opportunity to order, estimate, invoice, project
Customer & Contact Management
- Store an unlimited amount of data
- Set role based privileges
- 360 view of all associated apps
G Suite Integration
- Contact sharing
- Calendar sync
- Task sync
- Google Drive integration
- Performance dashboard
- Win/loss analysis
- Sales Planning App
- Territory Management App